/ Local SEO expert for problems that won't fix themselves

A local SEO expert for listings that went wrong.

Your profile got suspended, a duplicate appeared, or you vanished from the map pack overnight. You need a local SEO expert who finds the cause and fixes it, not a monthly package. We take on fixed-scope problems, do the hands-on work and leave your team a clear record.

Get a free local SEO audit See what we fix

Describe the problem and when it started. You'll hear from a senior specialist within one business day.

Want the full scope? Local SEO services: what is included

Diagnosis before any fix
Organic search, four client stores16 months
0k+clicks from Google
0M+times seen in Google
Month 1Month 8Month 16

Illustrative growth curve. The totals are real, rounded down, across four stores using our SEO playbook.

Senior hands, fixed scope
0k+clicks from Google for four client stores
0xdaily clicks once a site ran our SEO playbook
0M+times our clients' stores were seen in Google
0hto a free, written diagnosis of your listings
Working with brands inUnited KingdomGermanyAustriaSwitzerlandFranceUnited StatesCanadaMiddle East

/ Sound familiar?

Something broke. Customers noticed.

People rarely look for a local SEO expert when things are going well. These are the moments that usually bring them to us.

Your Business Profile was suspended

The listing disappeared from Maps or shows a suspension notice, and the phone stopped ringing the same day. Google's email gave no useful reason.

Two listings for one location

An old listing from a previous address or owner keeps showing up, splitting your reviews and leaving Google unsure which one is real.

You dropped out of the map pack

You ranked for years, then fell away after a move, a name change, a website relaunch, or for no obvious reason at all.

Reviews vanished, or fakes appeared

Genuine reviews disappeared overnight, or a wave of fake one-star reviews arrived. Your requests to remove them went nowhere.

We find the cause first. Most local problems have one, and treating the symptom alone means you'll be back here within a month.

/ What's included

Problems a local SEO expert fixes.

These are the problem types we take on most. Each needs its own diagnosis and its own fix, and none of them is solved by posting more often.

Suspended or disabled profiles

A local SEO expert treats a suspension as evidence work. We find the likely trigger, such as a keyword-stuffed name, a virtual office or a disallowed address, correct it, and prepare a reinstatement request with the proof Google asks for.

Why it matters: a rushed appeal with the trigger still in place often gets rejected, and each later appeal gets harder.

What you get
  • Trigger identified before any appeal is filed
  • Name, address and category corrected to match the guidelines
  • Proof gathered: registration, signage photos, utility bills
  • Video verification prepared so it passes first time
  • Reinstatement request written and followed to an outcome
  • Steps to prevent the next suspension written down
Diagnosis firstWe confirm the cause in writing before we change anything.
Fixed scopeA clear problem, a clear fix and a clear end point.
Evidence keptEvery appeal, ticket and change recorded for you.
Handover notesWhat happened, what we did and how to prevent it.

/ How it works

From diagnosis to done.

An engagement is short and tightly scoped. Here's how a typical one runs, from first message to handover.

1Day 1

Triage

You describe the problem and the date it began. We look at the profile, its edit history and what's publicly visible, and reply within one business day.

You get: a first view of the likely cause.

2Within 48 hours

Diagnosis

A written diagnosis covering the cause, the evidence and the fix, plus the risks of each option.

You get: a fixed scope for the repair.

3Weeks 1 to 2

Fix

We make the corrections, file appeals or support requests with the right proof, and follow up until Google responds.

You get: the problem resolved, or a clear next step.

4Afterwards

Prevent

We document what happened and set guardrails so it doesn't repeat. If you want ongoing care, we can move into a monthly plan.

You get: notes your team can rely on next time.

/ Results

The same hands, proven on SEO.

These numbers were earned on SEO for four online shops, not on local rescues. We show them for one reason: the senior people behind them are the same people who diagnose and fix your listings.

SEO, across four stores

16 months
0k+

clicks from Google, without paying for a single one

180k+
Wellness
110k+
Lifestyle
29k+
Care brand
2.5k+
Specialty

One of these stores now makes 20 to 30 sales every week from search alone.

14M+times our clients' pages were seen in Google
€80k+yearly revenue from search for one store
2xdaily clicks for a site following our SEO playbook

Our clients' data stays theirs, so we show rounded totals rather than their dashboards.

/ Is this for you?

When to bring in a local SEO expert.

✓A great fit if you are

  • Your profile is suspended or restricted and calls have stopped
  • Duplicates or old listings keep outranking your real one
  • You're moving, renaming or merging locations and can't afford to lose rankings
  • Rankings fell with no obvious cause and your current provider can't explain it
  • You have an in-house team that needs a specialist for one hard problem

✕Probably not a fit if you

  • Want a suspension reversed by tomorrow. Google sets the pace; we make the request as strong as possible
  • Want rules bent, like a virtual office address. That's often what caused the problem
  • Need ongoing monthly management. See our local SEO company page
  • Need the whole local setup from scratch. Our local SEO services cover that

/ Before you hire

How to tell a real local SEO expert.

Plenty of people call themselves local SEO experts. When you're hiring someone to fix a suspension or a ranking collapse, these signs separate real experience from confident guessing.

01

They ask about history first

A real expert wants the timeline: what changed, when, and who had access. Proposing a fix before asking those questions usually means they're guessing.

02

They explain the cause plainly

You should come away knowing why it happened. If the explanation is jargon or simply "the algorithm", ask again or look elsewhere.

03

They won't bend Google's rules

Virtual offices, keyword-stuffed names and bought reviews cause most of the problems you'd be paying to fix. An expert who suggests them will make things worse.

04

They're honest about Google's role

Reinstatements and merges depend on Google. A good specialist tells you what they control, what they don't, and roughly how long similar cases have taken.

05

They can work on the website too

Many local problems sit in redirects, location pages or schema. A local SEO specialist who can't touch the site will only hand you half a fix.

06

They leave written notes

At the end you should get a record of the cause, the fix and how to prevent it. That record protects you if the problem ever returns.

Want ongoing advice for your own team instead? Our SEO consultant page explains how that works.

/ Your options

Forum, tool, or expert?

When a listing breaks, people try a few routes. Here's an honest look at what each one can do.

Google support and forums Listing management tool Generalist SEO agency Perfometrics
Suspension reinstatement Free, but you build the case alone Not covered Often outside their experience ✓Cause fixed first, evidence prepared, request followed up
Duplicate listings Possible with persistence Can surface or even create duplicates Sometimes ✓Every listing mapped and resolved
Diagnosing map pack drops General advice Accuracy score only Website-focused ✓Grid scans, filter and spam checks
Moves and rebrands Step lists, no execution Updates listing data only Website side only ✓Profile, site and citations in the right order
Cost Free Monthly fee Ongoing retainer ✓Fixed scope, quoted after diagnosis

/ Questions

Questions before we start.

How fast can a local SEO expert get a suspended profile back?
It depends on Google. Some reinstatements come within days, others take weeks, and some need a second request. What we control is fixing the cause first and submitting a request with the evidence Google asks for, so it has the best possible chance the first time.
Can you remove fake reviews?
We can't delete them; only Google can. We document fake reviews properly, report them through the right channels and escalate those that clearly break policy. Many come down when the case is well made. Others stay, and then a calm public reply matters more.
Should we hire a local SEO consultant or a local SEO expert?
A local SEO consultant advises your team, who then do the work. Our expert engagements are hands-on: we make the changes, file the requests and follow up. If you have capable people in-house and want guidance, our SEO consultant work may suit you better.
What does a local SEO expert need from us?
Owner or manager access to the profile, a timeline of recent changes, and documents showing the business operates at its address, like a registration certificate and photos of your signage. For moves, we also need the new address details and access to your website.
Do you only fix problems, or manage local SEO too?
Both, handled by the same senior people behind our SEO agency. Expert work has a clear start and end, and you're under no obligation to continue. If you'd like ongoing upkeep afterwards, our local SEO agency team can take it on, and the full scope of that work is listed on our local SEO services page.
Why did our map pack rankings drop overnight?
Common causes include a competitor's spam listing, a category Google changed without telling you, a filter hiding businesses at a shared address, a website relaunch that broke the location page, or a batch of removed reviews. Grid scans and the profile's edit history usually show which one.
Can you help us move locations without losing rankings?
Yes, ideally before the move happens. We plan profile updates, website redirects and citation changes in the right order. If a move has already gone wrong, recovery is still possible, but it's slower, so the earlier you tell us, the better.

/ Keep exploring

Where to go next.

Local SEO services The full scope: profiles, reviews, location pages and citations.Local SEO company Ongoing local upkeep once the problem is fixed.Technical SEO services When the cause sits in your website, not your listing.

/ Next step

Send us the broken listing. We'll find out why.

Send your website, the affected listing and a short timeline of events. One of our senior specialists goes through it manually, and you get a written diagnosis within 48 hours. If it's urgent, a 30-minute call is faster.

  • The most likely cause, with the evidence behind it
  • The fix, in order, and which parts depend on Google
  • How to stop it from happening again

Rather email or call? contact@perfometrics.co · +49 151 10767411

Get your free local SEO diagnosis

Takes about a minute. No cost, no obligation. We reply within one business day.

  • Written audit within 48 hours
  • Or a 30-minute call with a senior specialist
  • Your details are only used to reply to you